Lynn Oser

Lynn OserLynn K. Oser of LKO Information Management Consulting, LLC formed a relationship with IMS in 2012 as an Information Management Expert Resource, after over 20 years in the fields of Library and Information Management. Lynn focuses her consulting practice on information and knowledge management for law firms.  She provides guidance on strategic development, process improvement, and collaborative information delivery in corporate and legal libraries.  In addition, Lynn provides direction and support in the areas of experience management, customer relationship management (CRM), data quality, information and knowledge management, as well as information taxonomy.

LKO Information Management Consulting, LLC provides consulting services in the field of Information Management. They bring over 20 years of experience to the table helping clients harness the power of internal and external information in combination with exemplary service delivery and strategic alignment. They work with clients to identify information needs, harmonize the information within the organization, and develop processes for both reactive and proactive information and service delivery.

LKO Information Management Consulting, LLC focuses on strategy, management, process improvement, service excellence, and collaborative information aggregation and delivery. They provide direction and support in the areas of Library and Research Services, experience management, knowledge management, client relationship management, data quality and harmonization, electronic records and document management, as well as information taxonomy. They strive to turn information into a leveraged asset for building and running an optimized organization.

Professional Experience

Education & Associations

  • Master of Library and Information Science: Simmons College
  • Bachelor’s Degree: Dartmouth College
  • ITILv3 Foundation certified
  • Member of the American Association of Law Librarians
  • Member of the Special Library Association
  • Member of AIIM

Areas of Expertise

  • Library Management and Strategy
  • Research Service Management
  • Contract Negotiation
  • Intranet Management and Information Architecture
  • Client Relationship Management
  • Data Integrity and Data Hygiene
  • Taxonomy