Sapphire Consortium

IMS Sapphire Certified award recipients are individuals and businesses external to IMS which provide the dedication to client satisfaction and commitment to providing long-term value, that we expect of our own team.

Individuals and businesses are eligible for induction into the Sapphire Partner consortium after the receipt of the IMS Sapphire Certified award for excellence in client service including:

  • Service Mentality
  • Integrity and Accountability
  • Awareness of and adaptability to Firm Culture
  • Successful project history and client satisfaction

Award recipients are selected for their efforts in meeting not just the requirements of client engagements – but providing solutions that are successful and culturally aligned with each organization.


Carl Abramson, Malvern Group
Consulting Services

Malvern GroupCarl Abramson as President of the Malvern Group has been providing HIPAA compliance consulting services to covered entities and business associates since January 2000 & is committed to providing a high return on your investment through delivery of superior quality business-process-focused services and tools.

Their use of business process analysis enables the identification of opportunities for process improvement and document compliance and operational risks inherent in the day-to-day practices of covered entities and business associate clients, and to help implement procedures and documentation practices that eliminate those risks going forward. Read more…

Olivia Rose Jenkins – QloudSecure
Cybersecurity Consultancy

qslogo02QloudSecure is a cybersecurity consultancy company laser-focused on helping organization protect their client’s sensitive data, their internal confidential information, and their business reputation.

For over 14 years, we have helped companies find and close their security gaps, reduce their security risks, and raise security awareness.

Our team of experienced consultants each have over 10 years’ experience in data and cybersecurity. We think like hackers and cyber criminals, and even use the same tools and methods they do, to beat them at their own game. Attacks are squashed and opportunities for data theft are blocked. Read more…

Dennis Bailey DNB Services LLC
Infrastructure & Network Expert

logo_transparentDennis Bailey has helped medium to large organizations leverage their IP network infrastructure and move forward with the convergence of voice, video and data on a single network. Dennis utilizes strong leadership and team building skills with the demonstrated ability to select competent people, mentor subordinates, inspire innovation, and manage resources to achieve goals.  Dennis has spearheaded Lead Business Continuity Planning for IT Department.  He has managed multiple complex and routine projects simultaneously with a reputation for exceeding expectations and for getting projects completed on time and on budget. He is proficient with traditional and emerging technologies as they relate to voice and data network infrastructure design, integration and support in complex LAN and WAN environments.  His wide range of expertise allows him to diagnose and solve hardware, software and related network problems with strong emphasis on root cause analysis. Read more…

Timothy B. Corcoran, Corcoran Consulting Group
Law Firm Management: Pricing, Project Management, Business Development

Timothy B. Corcoran advises law firm leaders and in-house counsel on business process improvement, legal project management, alternative fees and business development. He also advises legal technology vendors and service providers on market strategy and sales force readiness. The essence of his consulting practice is to help law firms, in-house counsel and legal vendors profit in a changing marketplace. An experienced veteran in the fields of legal technology and legal marketing, Tim has served in executive roles with a number of marquis names in the legal profession. At Thomson Reuters, he led the Sales, Account Management and Marketing functions and served on the executive leadership team of Hubbard One.
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Lynn Oser, LKO Information Management Consulting, LLC
Information Management Experts

LKO Information Management Consulting, LLC provides consulting services in the field of Information Management. We bring over 20 years of experience to the table helping clients harness the power of internal and external information in combination with exemplary service delivery and strategic alignment. We work with clients to identify information needs, harmonize the information within the organization, and develop processes for both reactive and proactive information and service delivery. Read More…

Rafael Reisz, Rafinco LLC
Information & Program Management

Rafael Reisz brings with him over twenty years of program management experience and expertise in IT architecture, governance, methodologies, and operations. He has designed and developed tools and processes that align technology with business objectives across cultures, markets, and technologies. Mr. Reisz has delivered enterprise-wide and integrated mission critical solutions to a range of industries including management consulting, product innovation, higher education, biopharmaceutical, insurance, forensic accounting, and turnaround management. Read More…

Adam Taylor, Splendor Design Group
Design & Marketing

web design firmAdam Taylor is the Owner and Creative Director of Splendor Design Group, Inc., a full-service design and marketing firm. For over 14 years, Splendor has created high-impact branding, print collateral and website design to businesses in a wide range of industries.

Splendor’s process is solution-driven. Adam questions, investigates and listens in order to appreciate the unique qualities and requirements of each client and every project. With this client-focused approach, Splendor achieves great efficiency from the perspectives of cost, time and effort. Read More…

Friedman Williams
Professional Staffing Firm

Friedman Williams is a premier full-service professional staffing firm with over decade of experience bringing together, motivated and highly qualified employees with top local and national businesses. Our comprehensive understanding of the industries we serve allows us to create successful employment relationships. Friedman Williams offers temporary staffing, temporary to permanent hiring, permanent placement, freelance, contract staffing, consulting, project staffing, executive search and payrolling services. Their comprehensive industry and product knowledge have enabled them to assist clients in accomplishing their immediate and long-term personnel needs. Read More…