Vendor Neutral Pledge

IMS has developed an approach to working with clients that creates a notably distinguished experience. While serving some of the largest companies in the world, IMS has been able to uphold the standards, personalization and excellence of a boutique, pure play management consulting firm. IMS considers every client to be a strategic partner and builds long-term relationships with the goal of supporting clients beyond their contracted engagements.

In conjunction with exceeding client expectations and to the final building block of the IMS service delivery philosophy, IMS goes above and beyond to invest in our clients.

  • Disciplined and organized relationship management to contribute and cultivate aligned, long term client relationships.

  • The vendor neutral pledge – taking an unbiased, objective approach to working with vendors to clients realize innovative, original solutions that suit their best interests

  • The 110% guarantee – going above and beyond expectations by providing each project more than what is specifically allocated in the scope of work

  • Promotions to both initiate new client relationships as well as demonstrate appreciation to our existing clients.

  • Pro bono project contributions for our established relationships to invest in the success of our clients

  • Facilitating networking opportunities to introduce client peer and vendor interactions

  • Collaborative engagements including IMS-client alliances in conducting speaking events and research publishing

  • Diamond events such as our Executive Round Tables where IMS brings together executives from various organizations to discuss specific topics and socialize